Front desk agent stops assisting ungrateful coworker, Eric, until hotel manager takes note of Eric's incompetence: '[He] kept taking credit for closing tasks'

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  • A male front desk agent fills out a reservation form with a customer in the hotel lobby.
  • My coworker kept taking credit for closing tasks, so I stopped reminding him about the one thing that made him look useful

    I used to work night shift at a small hotel front desk. there were only two of us, so it was pretty obvious who actually did the work & who just floated around looking busy.
  • my coworker eric was great at the second one. he'd avoid the boring stuff like wiping down the coffe station, restocking key cards & getting breakfast setup ready, then act
  • like we had both done equal work. when the morning manager came in, he always made himself sound way more on top of things than he really was.
  • A female front desk agent hands a room key to a hotel guest.
  • the part that finally got to me was breakfast prep. night shift was supposed to leave things ready for the morning attendant, including moving the waffle batter from the freezer so it would be usable. technically that was shared, but the only reason it
  • was shared, but the only reason it ever got done was because i reminded eric every shift around 5:10. i did it because if it got missed, morning shift complained at both of us.
  • A male front desk agent speaks to guests in the hotel lobby.
  • then one morning eric told our manager that i was forgetful about closing details, but that he always caught things behind me. after that, i stopped reminding him.
  • i still did my own work. i just stopped giving him the one nudge that let him act competent.
  • three shifts later, the breakfast attendant opened the freezer & realized the waffle batter had never been moved. manager asked what happened & eric immediately tried to say he thought i handled that part.
  • my manager just looked at him & said, i thought you said you always double checked behind her. room got quiet real fast.
  • A male front desk agent and his female coworker speak to their manager in the hotel lobby.
  • he didn't get fired or anything, but after that he stopped acting like my supervisor in a name tag & somehow started remembering breakfast prep all by himself & helping me much more.

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